Have you ever been confronted by your manager with a question like, “Have you completed your app project? Why is it not done yet? I was expecting it to be finished yesterday!”
Drawing from my extensive two-decade background in the IT sector, encompassing a diverse range of enterprises that are in the process of fully integrating software into their core competencies, spanning industries as prominent as banking / payment, insurance, supply chain management, marketing, and even #GreenTech, I have conceived what I call the
In essence, this pyramid illustrates the following:
1. At the pinnacle are the CIOs, CTOs, and top-level management who are primarily concerned with the end #result: the completion status of the project by the specified deadline. Other aspects hold minimal interest; the focus is on the ‘D date.’ Notably, #cost considerations outweigh quality factors at this level.
2. The intermediate stratum encompasses middle management. Here, luck may grant you a supportive project manager who shields you from the routine inquiries of upper management. Conversely, misfortune might land you under a manager who not only echoes higher-ups’ queries but also endeavors to #micromanage your work approach. This realm is the most challenging, as these managers might lack comprehensive comprehension while wielding the authority to allocate resources. They might champion process enhancements such as #agility, yet exhibit resistance when such enhancements disrupt established titles and norms.
3. The base level represents us, the #workers. We thrive on #innovation, dedicating ourselves to labor-intensive tasks while still facing scrutiny from above for missing deadlines. Our response to this pressure has been to #automate extensively, a strategy aimed at managing the plethora of applications that require our support.
Does this pattern resonate with your own professional experiences?